Shipping, Returns, & Cancellation Policies
In accordance with federal law (18 U.S.C. § 922(b)(1); 27 CFR § 478.99(b)), we do not sell or ship ammunition to individuals who do not meet the following minimum age requirements:
- You must be at least 18 years of age to purchase rifle or shotgun ammunition.
- You must be at least 21 years of age to purchase handgun ammunition.
By purchasing ammunition from our website, you certify that you meet the age requirements and are in full compliance with federal, state, and local laws regarding the purchase, possession, and use of ammunition. It is your responsibility to understand and comply with the laws in your jurisdiction. We reserve the right to verify age and identity prior to shipping any ammunition. Orders placed in violation of applicable laws will be canceled and may be subject to restocking or cancellation fees.
Shipping
• Processing Times: Orders are typically shipped within 1-3 business days. Occasional delays may occur due to inclement weather (e.g., ice storms, heavy rain) or higher-than-usual order volumes, which may extend processing by an additional 1-2 business days. Orders are not shipped on weekends or holidays.
Shipping Restrictions
• Alaska: Shipping is not available.
• California: Orders must be shipped to an FFL or Licensed Ammunition Vendor unless you are an exempt peace officer with credentials on file or an FFL03 holder with FFL03 and COE on file.
• Connecticut: A Pistol Permit or Ammunition Eligibility Certificate must be on file.
• District of Columbia (DC): Must have a copy of your Firearm Registration on file. No 50 cal ammo may be shipped
• Hawaii: Shipping is not available.
• Illinois: A valid Illinois Firearms Owner Identification (FOID) card is required.
• Massachusetts: A Pistol Permit or Ammunition Eligibility Certificate must be on file.
• New Jersey: A New Jersey Firearms Purchaser Identification Card is required for purchasing handgun ammunition.
• New York: Orders must be shipped to an FFL, and the FFL details must be on file.
In all states where additional shipping procedures are required—including but not limited to FOID submission, FFL documentation, firearm registration, pistol permits, or military/law enforcement identification—it is the buyer’s sole responsibility to comply with all applicable federal, state, and local laws. This includes but is not limited to regulations concerning ammunition types and caliber restrictions. We strongly advise all customers to verify their eligibility and local requirements prior to placing an order.
Order Modifications and Cancellations
• Cancellation Policy: Canceled orders are subject to a 10% processing fee if canceled before shipping. Once an order has shipped, it cannot be canceled.
• Address Changes: Requests to modify the shipping address will incur additional fees, which must be paid before the change is processed.
Delivery Terms
• We are not responsible for refunds on undelivered packages due to failed delivery attempts or refusal by the recipient. If you do not want the package left unattended, please coordinate directly with the carrier to schedule delivery or request that the package is held at your local location.
Returned Shipments
• Packages returned due to invalid shipping addresses, refusal by the recipient, or failure to collect from the carrier will require additional shipping fees to be paid before the package can be reshipped. Standard processing times will apply to all re-shipments.
Returns and Refunds
• Ammunition Sales: All ammunition sales are final. Returns are not accepted once the product has been handled by the customer.
• Defective Products: If you receive defective merchandise, we may arrange for the return to the manufacturer or an exchange/refund at our discretion.
Damages or Incorrect Orders
• Reporting Issues: Incomplete, damaged, or incorrect orders must be reported to us within 5 business days. Please email [email protected] and include photos of:
• The package exterior (all sides)
• The invoice inside the package
• Any packing materials
• All contents of the package
• Damage Claims: We are not liable for transit damage unless you purchased package protection. However, we will assist in filing claims with the carrier. All carriers retain the right to investigate all damage claims.
